Instructional Design
Click the thumbnails below to view my storyboard and design documents.
Tools: Microsoft Word, Google Suite
01
Elevated Aircraft Detailing
This design document provides a high-level overview of the project scope. This course was developed to refine the training process at an aircraft detailing company that was seeking consistency and flexibility in their onboarding process. The objective was twofold: to improve low customer satisfaction survey results by standardizing new hire training, and to expedite the current in-person training process, in turn increasing available manpower during employee onboarding. The completed Storyline course can be viewed here.
02
Elevated Aircraft Detailing
This storyboard provides detailed design guidance for developing a training module in Storyline 360. It contains global comments, master slide and color palette info, and explicit development directions for interactions, animations, navigation, and voiceover.
The completed Storyline course can be viewed here.
Tools: Microsoft Word, Google Suite, Canva
Tools: Microsoft Word, Google Suite
03
Strategies for High Quality Interviewing
This design document provides a high-level outline for a course designed to train hiring managers and recruiters best practices for conducting interviews. This training seeks to address a knowledge gap in HR interviewers - especially those newer to the field who may have limited knowledge of the technical team compared to their more experienced peers. By standardizing interview preparation and expectations, Company X will have a more consistent process that enables them to meet their goal of 2000 new hires and ensures that those added to the team possess adequate technical knowledge and dispositions to be successful.
04
Strategies for High Quality Interviewing
This storyboard provides detailed design guidance for developing a training module in Storyline 360. It contains global comments, master slide and color palette info, and explicit development directions for interactions, animations, navigation, and voiceover.
Tools: Microsoft Word, Google Suite, Canva
Tools: Microsoft Word, Google Suite
05
Sales Associate Onboarding
This design document provides a high-level overview of the project scope. This course was designed to support the expansion of a chocolate franchise and was aimed to reduce food waste and improve customer service ratings during a time of high employee turnover and company growth. The module targets the desired behavior change by guiding new sales associates through customer service and food safety/handing scenarios that allow them to practice what they've learned. The completed Rise course can be viewed here.