eLearning Modules
Click the images to view trainings I have designed and/or developed:
01
Elevated Aircraft Detailing
This Storyline 360 course was designed and developed to refine the training process at an aircraft detailing company that was seeking consistency and flexibility in their onboarding process. The objective was twofold: to improve low customer satisfaction survey results by standardizing new hire training, and to expedite the current in-person training process, in turn increasing available manpower during employee onboarding.
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To view my design process, you can view my design document and storyboard.
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Tools: Articulate Storyline 360, Canva, Wellsaid Labs Narration
02
Bella's Bonbons: Sales Associate Onboarding
This course developed in Rise 360 was designed to support the expansion of a chocolate franchise and was aimed to reduce food waste and improve customer service ratings during a time of high employee turnover and company growth. The module targets the desired behavior change by guiding new sales associates through customer service and food safety/handing scenarios that allow them to practice what they've learned.
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To see my design process, you can review my design document.
Tools: Articulate Rise 360, Canva, original product photography
03
Give Kids the World: Fire Safety Course
This Storyline 360 course was designed by me for a non-profit organization that gives children with terminal illnesses cost-free family vacations. The objective was to ensure safety for volunteers and staff in the event of a fire. As this ID team had a separate role for front end needs analysis and design, I created the storyboard and the course was developed by teammate Alicia Leadbetter.
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Tools: Articulate Storyline 360, Canva, Wellsaid Labs Narration